In this topic you will learn about the status and error codes that are displayed in the Video Cloud Distribution Console. The Video Cloud Distribution Console is used to monitor the videos that are synced from your Video Cloud account to YouTube.
To learn more about distributing your content to YouTube, see Distributing Video to YouTube. See Monitoring Your YouTube Distribution Channel to learn more about the Distribution Console.
When syncing your video content you YouTube, different status codes and errors may appear in the Distribution Console.
Temporary errors
Temporary errors are intermittent network and system related issues that should clear up on their own (without end-user intervention). Video Cloud will automatically retry the sync for these errors. These errors will appear in the Errors section of the Distribution Console.
| Error | Description |
| YOUTUBE_UNAUTHORIZED_EX_TEMP | YouTube reported your token is not authorized |
| YOUTUBE_OAUTH_EX_TEMP | YouTube reported your token is not authorized |
| YOUTUBE_TOO_MANY_RECENT _CALLS_SERVICE_EX | YouTube has temporarily throttled us from updating your videos |
| YOUTUBE_TOO_MANY_ENTRIES _SERVICE_EX | You have reached the maximum limit for videos on your YouTube channel |
| YOUTUBE_MAINT_DOWN_SERVICE_EX | YouTube Servers are unavailable due to maintenance |
| YOUTUBE_CONNECTION_EX | We were unable to reach the YouTube servers |
| YOUTUBE_FILE_EX | We were unable to fetch your video file to upload |
| UNKNOWN_TEMP | An unknown temporary error occurred |
Permanent errors
Permanent errors are problems with the video itself or the metadata that do not allow the video to be synced. These are not retried, and require you to update the video metadata (invalid characters, etc.). These errors will appear in the Errors section of the Distribution Console.
| Error | Description |
| SERIALIZATION_EX_PERM | Task was corrupted and cannot be processed |
| DATAACCESS_EX_PERM | We are unable to access the database |
| INCOMPLETE_API_RESPONSE_EX_PERM | We are unable to fetch metadata about the video |
| UNKNOWN_PERM | An unknown error has occurred |
| BINDING_NOT_FOUND_PERM | We are unable to find an active channel for this video task |
| REMOTE_MEDIA_RELATION_NOT _FOUND_PERM | We are unable to find a remote video record for this video |
| UNKNOWN_ACTION_REQUEST_PERM | Unknown task type encountered |
| YOUTUBE_INVAILD_CHARACTER _DESCRIPTION | Invalid character in description |
| YOUTUBE_INVAILD_CHARACTER_TITLE | Invalid character in title |
| YOUTUBE_INVAILD_CHARACTER_OTHER | Invalid character |
| MAX_RETRY_COUNT_REACHED_PERM | The retry count for a video has been exceeded |
| YOUTUBE_INVAILD_CHARACTER_TAGS | Invalid character in tags |
| REMOTE_FILE_DELETED | The file has been synced but then deleted by the end user on YouTube; Video Cloud can no longer sync the video in this case |
| REMOTE_FILE_DUPLICATE | The file is a duplicate of file already on YouTube |
Rejection status codes
Rejection status codes will appear in the Recently updated media section of the Distribution Console.
| Status | Description |
| NO_TAG_MATCH | Video does not match tag rules |
| IS_INACTIVE | Video is deactivated |
| IS_GEO_RESTRICTED | Video is geo-restricted |
| IS_SCHEDULED | Video is scheduled, and therefore not managed by Video Cloud |
| TOO_LONG | Video is too long |
| TOO_LARGE | Video size to too big |
Media status codes
Media status codes will appear in the Recently updated media section of the Distribution Console.
| Status | Description |
| PENDING | The video is queued to be uploaded, or metadata updated |
| SYNCING | The video is currently syncing |
| SYNCED | The video has been synced |
| ERROR_SYNC | There has been a permanent error; see permanent errors |
| RETRY_SYNC | There has been a recoverable error, the system will retry; see temporary errors |
| DELETED | The video has been deleted |
Channel status codes
Channel status codes will appear in Channels section of the Distribution Console.
| Status | Description |
| ACTIVE | The channel is currently active |
| INACTIVE | The channel is inactive; typically due to incomplete OAUTH |
| DELETED | The channel has been deleted |
Other YouTube Errors
For any unlisted YouTube errors that may appear in the Distribution Console, check the YouTube Data API - Errors page for more information.